Matum Hotel & Casino Santiago De Los Caballeros, Santiago De Los Caballeros
About the Hotel
Matum Hotel & Casino is a 3.5-star establishment located in the heart of Santiago de los Caballeros. It features a casino, outdoor pool, and a variety of dining options, along with easy access to local attractions. Within a short walking distance are notable sites such as the Monument to the Heroes of the Restoration and the Historical Museum of Fort San Luis.
Location
The hotel is conveniently located near the city center, just 0.2 miles from the iconic Monumento a Los Heroes de la Restauracion. Nearby attractions include Gran Teatro del Cibao and Catedral de Santiago. Cibao International Airport is approximately 9.5 miles away.
Rooms
The hotel offers 41 air-conditioned accommodations equipped with private bathrooms, cable TVs, and hair dryers. Guests can choose from various room configurations including Junior Suites and Presidential Suites. Most suites feature a balcony with views of the historic monument in the city.
Eat & Drink
Guests can enjoy a complimentary buffet breakfast each morning from 7:30 AM to 10:30 AM. The hotel houses three restaurants offering international cuisine and a bar/lounge for drinks. Additionally, thematic dinner events with live music are available in the onsite venues.
Leisure & Business
Matum Hotel & Casino provides a range of leisure amenities including an outdoor pool, children's pool, and a nightclub. For business travelers, the hotel features a business center with internet access and meeting rooms. Complimentary parking and dry cleaning services are also available.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Currency exchange
- Barber shop
- Coffee shop
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Guest Parking
- Cookware/ Kitchen utensils
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Snack bar
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
Spa & Leisure
- Beach umbrellas
- Casino
- Night club
- Sun terrace
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Location
Reviews and Ratings
The hotel had a mix of experiences. The location was generally good, especially for exploring the city, though noise could be an issue for some. Dining options received both positive and negative feedback. Facilities varied from good to lackluster.
I ended up staying at this hotel on the first floor next to the administration area because it was late and I had no other options. Unfortunately, the room was dirty, especially the bathroom with a terrible smell due to a blocked sewer. The room even had a construction ladder in the closet instead of an iron. The lighting was so dim that shaving became quite a challenge! I wouldn't recommend this hotel unless you're truly desperate.
The hotel offers nice rooms with a safe for valuables but lacks outside views. The rooms are well-equipped with air conditioning, cable TV, a mini fridge, and complimentary snacks and water. They are spacious with comfortable queen beds. The service is friendly and helpful, though some staff may lack personality. The location is excellent for exploring the city and is within walking distance of popular attractions and dining options.